Regency DRT Earns 2013 Claims Award

Disaster Kleenup International (DKI), North America’s largest disaster restoration contracting organization, presented Regency DRT with the 2013 Claims Award at Insights 2014: The Property Restoration Conference and Tradeshow, held in Palm Springs, California. The award recognizes the excellence of all three of Regency DRT’s locations; Clinton Township, MI, Charlotte, NC and West Palm Beach, FL.

The Claims Award is presented to DKI companies who exhibit exceptional claims service during the previous year. Selection for the Claims Award is based on several factors including client feedback, DKI employee feedback, and an analysis showing how well the company responds to claims. DKI employees consider such things as which companies work in the spirit of partnership with the DKI claims operations staff, and which companies strive to benefit the entire DKI network. After a careful review of all of the above factors, it was determined that Regency DRT excelled in providing a high level of service, reporting, and assistance relative to claims and was one of the select companies chosen for this award.

Scott Stamper, President and CEO of Regency DRT, is pleased with Regency DRT’s achievement, and is proud to be part of a company that continues to uphold the DKI mission, vision and values. Providing quality service to customers is Regency DRT’s number one priority, and the company consistently works to provide quality service to their customers and promote DKI as The Source for Quality Restoration.

How Harmful is Soot on Appliances, Countertops, Walls, and Other Surfaces After a Fire?

 

 

How Harmful is Soot on Appliances, Countertops, Walls, and Other Surfaces After a Fire?

Once a fire has been put out, you may feel that you are in the clear. This isn’t necessarily the case; while extinguishing a fire does indeed remove a clear and present danger to your home and your family, it leaves behind smoke damage, ash, and soot, all of which can cause long term damage on their own. 

Soot is residue from burned materials, which includes fuels, wood, and more. In large deposits, such as within a chimney place, it can even re-ignite. The type of soot that you’ll be dealing with will be less concentrated, but no less of a hazard. Inhaling soot can lead to cardiovascular problems in people of any age or level of health. Continue reading “How Harmful is Soot on Appliances, Countertops, Walls, and Other Surfaces After a Fire?”

Abandoned Detroit: Dealing With Property Vandalism

Detroit has been in the news a lot recently. Though the city was once a booming metropolis and the center of car manufacturing in America, in recent decades it has fallen on hard times. As car companies have shut their doors and as residents leave seeking new employment opportunities, certain areas of the city have fallen into decay.

There are now tens of thousands of empty homes, and entire neighborhoods that were once busy and thriving are now empty. Those who have stayed behind are left to face neighborhoods full of dilapidated buildings. As unemployment has skyrocketed, so too have crimes—particularly vandalism and arson.

Vandalism Recovery

Though vandals will often target abandoned properties, sometimes they turn their destructive tendencies towards occupied homes and offices.

The effects of vandalism can be wide-reaching—costing the property owner thousands of dollars and creating fear of future incidents. If your property has been affected by vandalism, follow these steps: Continue reading “Abandoned Detroit: Dealing With Property Vandalism”

Regency DRT Helps Fund Medical Mission Trip

Regency DRT is pleased to recognize Project Manager Owen Blandford, who will take part in a medical mission trip to Nicaragua, where he, his family, and other members of the community will provide free medical and health screenings for nearly 1000 adults and children.

Scott Stamper, First Restoration /Regency DRT President and RIA Board Member, states “I am extremely proud to have someone like Owen as part of my team. His sacrifice and willingness to help others in need is an advantage to the restoration industry.”

On April 6, 2013 Owen, along with his family and friends, held their annual charity golf tournament to raise funds for medical and dental supplies for their mission trip to Nicaragua. Of nearly 60 sponsors, Regency DRT was among the Gold Sponsors, donating $1000.00 to their efforts. Continue reading “Regency DRT Helps Fund Medical Mission Trip”

National Volunteer Week – Giving Back to our Community

Disaster Response Team Gives Back to the Community

This week is known as National Volunteer’s Week. Disaster Response Team’s goal is to better the homes and the community around us. Therefore, volunteering is something that is a core value of our company.

American Red Cross Community Partner

One community project that is near to our hearts is being an American Red Cross Community Partner. As a community partner, our company, closely work with the Central Panhandle American Red Cross throughout the year. Being a restoration company, we see the terrible destruction that a disaster leaves. Therefore, from witnessing the disaster first hand, our company wanted to be able to assist in more ways. The American Red Cross’ mission is to provide compassionate care to those in need.  From the owner volunteering on the board for the American Red Cross, to our marketing director assisting with major fundraising events, and even our office manager is able to use her talents with digital design; our entire team is dedicated to helping the local chapter of the American Red Cross.

American Cancer Society – Making Strides against Breast Cancer

Also, another volunteering project that is important to our company is the Making Strides Against Breast Cancer Walk for the American Cancer Society. Cancer has affected some of our employees and their families. There are many reasons our team takes pride in being a part of this great event. Each year we look forward to raising awareness about breast cancer and fundraising for the programs the American Cancer Society offers those who have cancer. This walk normally is hold at Aaron Bessant Park in Panama City Beach, FL in October.

Bay Humane Society

Our company also likes to support the Bay Humane Society. Disaster Response Team offers a very prepared pet program. Due to fires, floods, and hurricanes, there are many pets who are lost or harmed each year. Many homeowners have plans for their family and their home, but often do not remember to include their pets when planning. Disaster Response Team offers free window clings in the event of an emergency that shows how many pets are in the home. Additionally, we have free pet disaster plans to ensure your pet is prepared in case of a disaster. The disaster plan walks through preparation before a major storm such as a hurricane all the way through if the power is out. We support the Bay Humane Society in their effort to rescue unprepared pets in their mission to find their new forever home.

 National Volunteer Week

As this week comes to a close, our company thought about how much of an impact one company can make. As a result, volunteering our time and efforts, we are able to impact so many lives. We are proud to be able to give to our local community. Futhermore, our company would like to not only thank our staff, but to the places we serve. The American Red Cross, American Cancer Society, and Bay Humane Society have given so much time and resources to help the people and pets in Panama City, Panama City Beach, and all of our local community.

Fire Damage Restoration Tips

Fire damage is devastating to a home and its occupants. Once the flames are out, there will be a lot of things you’ll need to do as the homeowner to minimize the damage to your personal belongings and start the restoration process.  Here are a few tips to help you get started getting your home back in order.

You should not enter the property until the fire department confirms that the fire is out and it is safe to go inside.  Embers can smolder for days and rekindle if not properly extinguished. When it is safe to return, grab any important documents such as birth certificates, insurance papers and mortgage information.   Be sure to take any medications you will need and any valuables you can carry. Anything in a fireproof safe will probably be fine.

The next step is to call a certified fire restoration company, such as our company, for clean up and restorative services. There will be lingering smoke and soot on everything and you may want to stay in a hotel for the duration of the cleanup.  You will most likely not be allowed inside during the restoration process due to the environmental safety risks associated with smoke inhalation and chemical exposure. The cleanup crew will be wearing protective clothing and masks to protect them while they are working.

Important Tips:

  • Do not use any electrical appliances
  • Do not turn on any lights, use a flashlight [electrical wiring could be damaged]
  • Do not attempt to clean anything
  • Do not turn on your furnace or heat source
  • Open windows for ventilation to get smoke out of the house
  • Remove animals from the house [they are affected by smoke inhalation also]
  • Limit the number of people going in and out of the home to avoid tracking soot
  • Call a plumber or HVAC Technician to turn off the gas and drain the water heater.

Contact Regency Disaster Response Team immediately if you have been the victim of fire damage.  Our staff is available 24/7 to respond to emergencies. We know that time is very important and will there within minutes of your call securing everything for your safety and to contain the mess.

The Effects of Mold on your Health and Property

Mold and your Health

Mold is ever-present in our world. It contains tiny spores that commonly grow within household dust. When these mold spores become greater in quantity, they pose a health hazard to humans. As a result, humans face serious health hazards such as respiratory issues and allergic reactions.

They may also manifest something called mycotoxins.  High exposure to these types of spores can cause serious health concerns such as neurological problems.

Since the spores are toxic to humans, a variety of harmful health problems can develop over time. Some people are more sensitive to the spores than others. Consequently, there is a higher risk for people with any sort of chronic lung illnesses, which will result in more caustic reactions when they are exposed to mold.

Some other troubling health concerns include:

  • Nasal and sinus congestion, with a constantly runny nose.
  • Eye irritation, including itchy, watery eyes.
  • Wheezing, difficulty breathing and chest tightness.
  • A lasting cough.
  • Sore throat.
  • Skin irritation, often a rash.
  • Headaches.
  • Sneezing.

In most properties, the air conditioner will act as a dehumidifier, removing the moisture from the air. Basements, closed in porches, and crawlspaces need to have moisture removed from it different since air conditioning does not reach these areas in most cases.

Mold Prevention

Any water damage that occurs in a building needs to be treated quickly. The spores can grow quickly in right conditions.  Mold will begin to grow within 24-72 hours once moisture and contaminants are present. As soon as water is found, remove the source of the water. If the roof is leaking, place a tarp over the roof. If a pipe is leaking, change the pipe. After the source is stopped, drying the property can take place. Most of all, it is highly important to have a certified and trained water damage technician be the one to dry it. When moisture spreads, it goes to places that are unseen. A trained technician will know the right method to dry all of the affected areas.