Regency DRT teams up with Wonder Makers Environmental to help Restore Kindness

Restoring Kindness

Shortly after a much anticipated and deserved retirement, John N. was dismayed to learn that he would undergo triple bypass heart surgery. His wife, Bonnie, would be his caretaker at home after the open heart surgery, however, a cause of concern was her ongoing struggle with a Methicillin-resistant Staphylococcus aureus (MRSA) infection, which could complicate John’s recovery.

When Wonder Makers Environmental, Inc. and Regency DRT learned of their circumstances, they joined forces to disinfect John and Bonnie’s home. Regency DRT sanitized the home utilizing SteraMistTM by TOMI and Wonder Makers Environmental conducted testing to confirm that the sanitation was effective.

THINK INSIDE THE BOX freedom within a framework

A lot of people talk about thinking outside the box. I want you to think inside the box.

Imagine two boxes, one quite large and the other rather small. The small box is inside the big box. In the large box is everything that you are capable of doing. Inside the small box are the few things you can do that you believe will have the greatest positive impact on improving your most important desired business outcome.

STAY INSIDE THE SMALL BOX

Too often, in my opinion, people allow themselves to be pulled into all kinds of activities because they are able to do them. Weeks, months, and even years fly by while these people are busy doing all sorts of different things that they are able to do. They go home quite exhausted at the end of each day knowing that they worked hard. The problem is they haven’t penetrated the desired results to anywhere near the degree that they could have. They essentially tried to please people in different departments and different customers and different prospective customers and different volunteer groups. They kept moving all around in the big box. Continue reading “THINK INSIDE THE BOX freedom within a framework”

Regency DRT Earns 2013 Claims Award

Disaster Kleenup International (DKI), North America’s largest disaster restoration contracting organization, presented Regency DRT with the 2013 Claims Award at Insights 2014: The Property Restoration Conference and Tradeshow, held in Palm Springs, California. The award recognizes the excellence of all three of Regency DRT’s locations; Clinton Township, MI, Charlotte, NC and West Palm Beach, FL.

The Claims Award is presented to DKI companies who exhibit exceptional claims service during the previous year. Selection for the Claims Award is based on several factors including client feedback, DKI employee feedback, and an analysis showing how well the company responds to claims. DKI employees consider such things as which companies work in the spirit of partnership with the DKI claims operations staff, and which companies strive to benefit the entire DKI network. After a careful review of all of the above factors, it was determined that Regency DRT excelled in providing a high level of service, reporting, and assistance relative to claims and was one of the select companies chosen for this award.

Scott Stamper, President and CEO of Regency DRT, is pleased with Regency DRT’s achievement, and is proud to be part of a company that continues to uphold the DKI mission, vision and values. Providing quality service to customers is Regency DRT’s number one priority, and the company consistently works to provide quality service to their customers and promote DKI as The Source for Quality Restoration.

How Harmful is Soot on Appliances, Countertops, Walls, and Other Surfaces After a Fire?

Once a fire has been put out, you may feel that you are in the clear. This isn’t necessarily the case; while extinguishing a fire does indeed remove a clear and present danger to your home and your family, it leaves behind smoke damage, ash, and soot, all of which can cause long term damage on their own. 

Soot is residue from burned materials, which includes fuels, wood, and more. In large deposits, such as within a chimney place, it can even re-ignite. The type of soot that you’ll be dealing with will be less concentrated, but no less of a hazard. Inhaling soot can lead to cardiovascular problems in people of any age or level of health. Continue reading “How Harmful is Soot on Appliances, Countertops, Walls, and Other Surfaces After a Fire?”

If I Have a Pipe Break in my Home, How Serious is the Wet Structure?

While not all pipe breaks are readily identifiable as being dangerous or damaging to your home, rest assured that any uncontrolled source of water that enters your home could be a potential source of money that you will lose to repairs or replacement. A pipe break is among the most common, and the most expensive, types of water damage that can occur within a home. Not all pipe breaks are the same, but you will need to deal with the following issues first and foremost:

  • Is the pipe currently active, and if so, can it be shut off to stop the flow of water?
  • Where was the pipe located? Is there electric wiring nearby?
  • Has there been any flooding, including standing pools of water?
  • Is the pipe located in a ceiling, where it can drip to the floor and cause additional damage?

As mentioned, a pipe break can happen in a lot of areas of the home. A pipe break in the basement could lead to flooding and standing pools of water which will require immediate attention. A pipe break in a bathroom or kitchen may not create standing pools of water if your room is at ground level, but could damage your flooring, create a slipping hazard, and promote the growth of dangerous mold. Continue reading “If I Have a Pipe Break in my Home, How Serious is the Wet Structure?”

Abandoned Detroit: Dealing With Property Vandalism

Detroit has been in the news a lot recently. Though the city was once a booming metropolis and the center of car manufacturing in America, in recent decades it has fallen on hard times. As car companies have shut their doors and as residents leave seeking new employment opportunities, certain areas of the city have fallen into decay.

There are now tens of thousands of empty homes, and entire neighborhoods that were once busy and thriving are now empty. Those who have stayed behind are left to face neighborhoods full of dilapidated buildings. As unemployment has skyrocketed, so too have crimes—particularly vandalism and arson.

Vandalism Recovery

Though vandals will often target abandoned properties, sometimes they turn their destructive tendencies towards occupied homes and offices.

The effects of vandalism can be wide-reaching—costing the property owner thousands of dollars and creating fear of future incidents. If your property has been affected by vandalism, follow these steps: Continue reading “Abandoned Detroit: Dealing With Property Vandalism”

Regency DRT Helps Fund Medical Mission Trip

Regency DRT is pleased to recognize Project Manager Owen Blandford, who will take part in a medical mission trip to Nicaragua, where he, his family, and other members of the community will provide free medical and health screenings for nearly 1000 adults and children.

Scott Stamper, First Restoration /Regency DRT President and RIA Board Member, states “I am extremely proud to have someone like Owen as part of my team. His sacrifice and willingness to help others in need is an advantage to the restoration industry.”

On April 6, 2013 Owen, along with his family and friends, held their annual charity golf tournament to raise funds for medical and dental supplies for their mission trip to Nicaragua. Of nearly 60 sponsors, Regency DRT was among the Gold Sponsors, donating $1000.00 to their efforts. Continue reading “Regency DRT Helps Fund Medical Mission Trip”

Understanding This Whole Mitigation Thing

In the restoration industry, the term mitigation is one of the most commonly used words. Sometimes I get so caught up in our daily lingo, that I forget that not everyone speaks our language! I was reminded of this last week. I was speaking with a customer and explaining to him that he had a responsibility to mitigate his water damages. His response, “I don’t really understand this whole mitigation thing.”

Mitigation Defined

Merriam-Webster defines mitigation as; “to cause to become less harsh or hostile” or “to make less severe or painful”. While cleaning up water damage quickly will make the process less painful, we think of mitigation in a slightly different way. If the Restoration Industry had a bible, the IICRC S500 would be like the book of Genesis. This document, entitled Standard and Reference Guide for Professional Water Damage Restoration, forms the basis for nearly all water damage restoration activities. It defines mitigation as Continue reading “Understanding This Whole Mitigation Thing”

Prepping For Urban Survival

If a disaster strikes in an urban setting, there are certain precautions one may need to take in order to survive comfortably. With limited space and security, creating a well-strategized plan is key in order to survive whatever hurricane-swine-flu-economic-collapse-zombie-ridden-disaster one may encounter in an urban location.

People Planning

In the event a disaster does strike your city or neighborhood, security weakens and your home or apartment may be potentially in danger. To be successfully prepared for any disaster, plan to prepare with friends, family and/or neighbors. Continue reading “Prepping For Urban Survival”