Know Your Water

We all have those unwanted surprises in our lives. Water damage is one of them. When experiencing the unexpected trauma of having your Indian River property flooded and your valuables damaged, it might be smart to familiarize yourself with the different water types that you could be swimming in. Some water types can pose a serious threat to your health and safety. We at Regency DRT are experts in properly handling water damage and want to ensure your family and pets are safe from harm.

Category 1: Clean Water

“Hey! I can’t turn off the sink!”

This type of water comes from sanitary sources like overflowing sinks, rain, snow, and water supply line problems. It poses no substantial risk from dermal, ingestion, or inhalation exposure; however, it must be treated quickly. If left untreated within 72 hours, it will move to a Category 2 water loss.

Category 2: Gray Water

“Hey! the washing machine is spitting out water!”

This category of water is considered to be moderate and may cause illness and discomfort. Just like a Category 1 water source, this problem needs to be dealt with immediately. If it’s not treated within 48 hours, it becomes a Category 3 Loss, which is a lot more expensive to deal with. The most common sources for gray water are toilet bowls, sump pumps, dishwashers and washing machines. Most important rule to remember? Don’t drink this water! It contains chemicals not fit for consumption and you might find yourself feeling a little under the weather.  

Category 3: Black Water

“Hey! The toilet is overflowing and the water doesn’t look too pretty!”

This is where a water dilemma gets serious and will require you to take immediate action. The danger levels for black water are extremely high and can cause serious illnesses like infections, long-term respiratory problems, etc. Black water should be left strictly to the professionals. The use of specialized equipment is required to clear black water without threatening the health of both humans and animals in the area. The most common sources are any sewage or toilet backflows as well as ground surface water carrying silt and organic matter. This problem requires the help of professionals who are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Act Fast!

When your house has been water damaged, there is no time to lounge around and wait for a good time to start the cleanup process. We at Regency DRT have more than twenty years of experience to handle every type of water damage dilemma you might face. Some of the services we provide include water extraction and pump-outs, complete structural drying, dehumidification, mold and sewage remediation, water damage cleanup due to frozen pipes and broken pipes, and off-site personal property cleaning.

Please contact us for more information on how we can help you. Even if you aren’t interested in our services at this time, we are happy to offer any advice and information on how to recover from water damage.

Water Damaged Electronics

It’s a terrible sinking feeling (pun intended) you get when you drop your iPhone, iPad or Android — or other expensive hand-held electronic device — into water, such as a sink, bathtub or (gross) toilet.

When that happens, you respond quickly. You dip your hand into the offending reservoir, grab the device and shake it vigorously, hoping against all odds that you can force all moisture out before permanent damage occurs.

You may even dunk your device into a bag of rice, hoping that online tip you read about rice pulling moisture from electronic devices is true. You may submit it mercilessly to the business end of a hairdryer until it is too hot to hold.

What’s the best thing to do when electronic devices suffer from water damage? Continue reading “Water Damaged Electronics”

Fire Prevention Safety Tips

While a water damage occurring in your home from a rain or windstorm, a broken pipe or perhaps an overflowing sink or toilet is a terrible event to experience, virtually nothing is as devastating as a fire. And while statistics indicate a downward trend in house fires, mainly because of better, modern safety protocols, it is still a huge issue that must be addressed. For example, in 2013 there were more than 1,200,000 home fires, nearly 3,500 deaths and 16,000 injuries reported by the National Fire Protection Association. More than half of home fires start in one of your favorite places: The kitchen. That’s right. Cooking is an everyday occurrence and it is the number one cause of fires. Usually on the stove. Other causes include candles, Christmas trees, overburdened electrical cords/outlets, appliance malfunctions and cigarettes or cigars, to name just a few. What can you do to make things safe in your home and protect your family?
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Protecting Important Documents

 

It’s natural. It’s human nature. You don’t really think about this very often.

What are we talking about? Water, fire and smoke damage.

When you do think about what may happen to your home, and then take action to prepare, what you do is usually minor and easy to do… such as turning off your outside water supply when winter approaches and testing smoke alarms and replacing fire extinguishers on a regular basis.

Yet there is one very important action you should take right now in preparation for the unthinkable. That’s right, protecting your important documents, such as your birth certificates, marriage license, financial papers, insurance policies and social security cards. 

Most homeowners keep all their important papers and documents in what they consider a safe place, such as in an organized folder in a home office or secure location where they know exactly where everything is. Unfortunately, that’s not really very safe when there is flooding or fire and
smoke. Others might utilize a water and fire proof safe, which is a great idea.

Yet there is something additional you can do to 100% guarantee your important documents are safe no matter what happens.

Scan them and put them on the “cloud.”

You may already do this, and if so, congratulations. No matter what happens to your home, your documents are safe and can be accessed from any device connected to the internet.

But if you don’t, get a cloud-based storage account that has plenty of storage space for your needs and start scanning those documents. Keep them organized in online folders, and make sure those in your family who should have access to them have username and passwords they can use in an emergency. You should still keep the originals as safe as you can, of course.

And when the unthinkable happens, when you do have a fire, flood or mold damage, don’t forget there is professional assistance for you: Call your disaster restoration pro for help.

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Three Methods for Emergency Disinfection of Drinking Water

After a water pipe leakage, flood or hurricane, the supply of clean drinking water could be interrupted. Therefore, you may have to use disinfected, boiled or bottled water until the water supply is restored. In this article, we are going to share with you a few methods that will help you disinfect drinking water from the comfort of your home.

The instructions given below can help you boil or disinfect water in order to kill microorganisms found in water. The good thing about these methods is that they won’t destroy other common contaminants like some chemicals, salts, and heavy metals.

First of all, make sure you use water that is properly disinfected. This type of water is safe for drinking, cooking and cleaning your clothes and dishes.

1. Boiling Method

If you don’t have bottled water to drink, you can boil any type of water you have access to. Boiling for 1 minute up to elevations of 2,000 meters (6,562 feet) and 3 minutes at elevations higher than that is enough to kill different types of pathogens, viruses, protozoa and bacteria, according to the reports released by WHO.

At times, water is cloudy. To get it cleaned, all you need to do is pour the water into another container through a coffee filter or a towel.

After boiling the water, you should take it off the heat and wait for a few minutes to let it cool down. Make sure the container is covered. If the water tastes flat or odd, you can add a small amount of salt into a litter of water. Alternatively, you can pour the water to another container and then to the first container and then repeat the process several times to fix the odor.

2. The Bleach Approach

For the bleach method, you need to use chlorine bleach for proper and safe disinfection. Typically, the active ingredients of this bleach have 6% of sodium hypochlorite. It’s not a good idea to go for color safe or scented bleach as they have additional cleaners.

Look for a clean dropper and use it to drop a few drops of bleach in the water. For a gallon of water, you can drop just 6 drops of bleach, which will be more than enough. However, the amount can be increased if the water is still quite cloudy or stinky.

Finally, you should stir the container and keep it covered for half an hour. If the water emits a little bit of chlorine odor, you can repeat the process and let the container sit for another 15 minutes.

3. Iodine Tablets, Crystals, or Solution

This is an effective and more convenient method. It is also available in different forms you will surely find one that would suit your budget. It has the ability to kill viruses and bacteria. They are lightweight and easy to use.

However, it takes about thirty minutes before you can drink the treated water. It is also not suitable for pregnant women. In addition, it has an aftertaste that you might not like.

Once you drop the tablet into the water container, shake the container and hold the bottle upside down and have the lid slightly unscrewed to let the iodine to flow into the threads of the bottle cap.

Long story short, if you are looking for an easy method to disinfect your drinking water in an emergency, we suggest that you try any of the three methods described in this article.

Safe or Not Safe?

Have you ever walked or drove down a road and came across a sign that declared, “Floodplain Zone!”

If it was near your home, you might have panicked. But if it was somewhere far from your home, you felt safe.
A floodplain can be dangerous because any home in or near one is subject to flooding. If you have a basement, you have more to worry about.

But did you know that even if you live outside a floodplain, there are flooding issues that you must be aware of? Continue reading “Safe or Not Safe?”

Water Damage Clean Up - Regency DRT

It’s Not ‘Just the Carpet’

Many water damage pros have been called by good people just like you who need help “just sucking up the water from the carpet.” This can be water from an overflowing sink, toilet, maybe a washing machine that got a little ambitious during the spin cycle… or it could be from something more serious, like a broken water pipe or roof damage from a storm. No matter what, some homeowners only see and think about the squishy carpet and don’t know about all those other areas in the home where water has affected it. That kind of thinking can get you into a lot of trouble.
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Leaks Happen – Be Ready!

You know the normal sounds your home makes.

The air conditioner kicking on as the dog days of summer begin. The heating system starting up on a cold, winter evening. The creak of a loose floorboard as someone rises early in the morning.

What you don’t normally hear — and you do not want to hear — are the sounds of spraying water from a broken pipe or hose, or a malfunctioning hot water tank or water filter system. Even worse is when this happens when you are nowater-leakst home and upon arrival you wade through inches of water on the floor, or duck from the dripping water from an upstairs leak.

When water damage occurs (and statistics say water damage claims are among the highest with
insurance companies) you need to act quickly. The #1 concern is to think “safety first.” Before entering into any areas of the home that are damage from flood waters, be sure that the power is turned off. Nothing is worth getting an electrical shock!

Next, find the water turn-off valve and stop the flooding. Many homeowners aren’t sure where the water turn-off valve is located. Now is the time to figure that out, and even put a tag on it so it is easy to find, especially in the dark or in the beam of a flashlight. Don’t delay… find that valve and mark it!

It’s always best to be prepared. Contact your water damage restoration contractor and get the info you need to be safe… just in case.

So Your Carpet Is Smelly…

There are many reasons why a carpet can become smelly, from pet odors to heavy soiling and other causes. However, what some don’t realize is a little water intrusion can cause a big problem with the condition of their carpet, even after it seems the carpet has dried.

Water intrusions can be from many sources. If it is from a toilet (raw sewage), it’s almost always best to discard the carpet and pad and get something new. While doing that, be sure the sub-floor is also cleaned and disinfected appropriately, and sealed if necessary. If it is from an overflowing sink or a leaky pipe, the damage can usually be limited so purchasing new flooring isn’t always necessary.

But one of the biggest problems is waiting too long no matter the cause of the water damage in your home.

wet-carpetWhen you discover a wet carpet or rug, it’s time to get to work. Remove the water with extraction, and get some air movement and ventilation started on removing moisture.

However, here’s the problem. If the carpet isn’t dried really fast, like how professional water damage experts can dry carpet using their specialized tools and equipment, a persistent musty smell can develop. There’s not much a homeowner can do to fix that issue. In the winter months, when humidity is low, you may not notice the odor that much. But when summer arrives, with the higher humidity, those odors will come back with a vengeance.

Even worse, mold can begin to grow. No one wants potentially dangerous mold in their homes!

What’s the best solution? Call your water damage pros right away, before real damage sets it. They’ll be right over to save the day.

Water, Water Everywhere!

DID YOU KNOW that water is the most essential element of life? That’s right. We all need water. We need it to bathe, to drink, to water plants and the grass, and even to enjoy recreationally, such as in a swimming pool. 

But are there times when you may wish water was scarce? Yes, such as when some water ends up where it shouldn’t be, like on your valuable wood floor.

When that happens, you must clean it up quickly. If you don’t, permanent damage can occur.

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