Protecting Important Documents

  It’s natural. It’s human nature. You don’t really think about this very often. What are we talking about? Water, fire and smoke damage. When you do think about what may happen to your home, and then take action to prepare, what you do is usually minor and easy to do… such as turning off your outside water supply when winter approaches and testing smoke alarms and replacing fire extinguishers on a regular basis. Yet there is one very important action you should take right now in preparation for the unthinkable. That’s right, protecting your important documents, such as your birth certificates, marriage license, financial papers, insurance policies and si Most homeowners keep all their important papers and documents in what they consider a safe place, such as in an organized folder in a home office or secure location where they know exactly where everything is. Unfortunately, that’s not really very safe when there is flooding or fire and smoke. Others might utilize a water and fire proof safe, which is a great idea. Yet there is something additional you can do to 100% guarantee your important documents are safe no matter what happens. Scan them and put them on the “cloud.” You may already do this, and if so, congratulations. No matter what happens to your home, your documents are safe and can be accessed from any device connected to the internet. But if you don’t, get a cloud-based storage account that has plenty of storage space for your needs and start scanning those documents. Keep them organized in online folders, and make sure those in your family who should have access to them have username and passwords they can use in an emergency. You should still keep the originals as safe as you can, of course. And when the unthinkable happens, when you do have a fire, flood or mold damage, don’t forget there is professional assistance for you: Call your disaster restoration pro for help.
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Three Steps for Drying Out

Three Steps for Drying Out

There are many causes of water damage to homes and buildings, ranging from heavy rains, leaky roofs, broken pipes, failure hot water heaters, sewage back-ups and more.

The cause of the damage must be considered when drying out a home or building. If it is “fresh” water, such as a broken pipe or leaky roof, the drying process is a little simpler than a sewage back-up.

Small water damages that are concentrated to an area, such as under a kitchen sink, can quickly be cleaned up. Large water damages can take days to clean and dry out, often resulting in pesky odors that then must be dealt with. It’s that pesky odor that tells you not all is well, and more work needs to be done.

Remove, Clean, Dry

Cleaning and disinfecting surfaces quickly means less microbial growth, which can lead to potentially dangerous mold. Some people are highly sensitive to mold spores, while others show no physical reaction at all. Don’t take the chance in learning the hard way how you might react to mold. Prevention is best.
To ensure the safety of your family, there are three basic steps:

  1. Remove the water/contamination: This means get the affected areas dry, and quickly.
  2. Clean the area: No matter the water source, a quality disinfectant should be used.
  3. Dry the area: Air movement is important. Directed air on damp areas aids in the evaporation process.

Remember, water damage can be potentially dangerous even after you think surfaces are dry. If it feels dry, it just might be… but it might not. Professional water damage removal pros have meters and devices to determine when surfaces are totally dry. And they have the products and equipment necessary to do the job right — items you can’t buy at your local grocery or hardware store.

Play it safe. Protect your family. Call your restoration pros at Regency DRT for any type of water damage to your home.

Safe or Not Safe?

Have you ever walked or drove down a road and came across a sign that declared, “Floodplain Zone!”

If it was near your home, you might have panicked. But if it was somewhere far from your home, you felt safe.
A floodplain can be dangerous because any home in or near one is subject to flooding. If you have a basement, you have more to worry about.

But did you know that even if you live outside a floodplain, there are flooding issues that you must be aware of? Continue reading “Safe or Not Safe?”

Know Your Water

We all have those unwanted surprises in our lives. Water damage is one of them. When experiencing the unexpected trauma of having your Indian River property flooded and your valuables damaged, it might be smart to familiarize yourself with the different water types that you could be swimming in. Some water types can pose a serious threat to your health and safety. We at Regency DRT are experts in properly handling water damage and want to ensure your family and pets are safe from harm.

Category 1: Clean Water

“Hey! I can’t turn off the sink!”

This type of water comes from sanitary sources like overflowing sinks, rain, snow, and water supply line problems. It poses no substantial risk from dermal, ingestion, or inhalation exposure; however, it must be treated quickly. If left untreated within 72 hours, it will move to a Category 2 water loss.

Category 2: Gray Water

“Hey! the washing machine is spitting out water!”

This category of water is considered to be moderate and may cause illness and discomfort. Just like a Category 1 water source, this problem needs to be dealt with immediately. If it’s not treated within 48 hours, it becomes a Category 3 Loss, which is a lot more expensive to deal with. The most common sources for gray water are toilet bowls, sump pumps, dishwashers and washing machines. Most important rule to remember? Don’t drink this water! It contains chemicals not fit for consumption and you might find yourself feeling a little under the weather.  

Category 3: Black Water

“Hey! The toilet is overflowing and the water doesn’t look too pretty!”

This is where a water dilemma gets serious and will require you to take immediate action. The danger levels for black water are extremely high and can cause serious illnesses like infections, long-term respiratory problems, etc. Black water should be left strictly to the professionals. The use of specialized equipment is required to clear black water without threatening the health of both humans and animals in the area. The most common sources are any sewage or toilet backflows as well as ground surface water carrying silt and organic matter. This problem requires the help of professionals who are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Act Fast!

When your house has been water damaged, there is no time to lounge around and wait for a good time to start the cleanup process. We at Regency DRT have more than twenty years of experience to handle every type of water damage dilemma you might face. Some of the services we provide include water extraction and pump-outs, complete structural drying, dehumidification, mold and sewage remediation, water damage cleanup due to frozen pipes and broken pipes, and off-site personal property cleaning.

Please contact us for more information on how we can help you. Even if you aren’t interested in our services at this time, we are happy to offer any advice and information on how to recover from water damage.

Water Damaged Electronics

It’s a terrible sinking feeling (pun intended) you get when you drop your iPhone, iPad or Android — or other expensive hand-held electronic device — into water, such as a sink, bathtub or (gross) toilet.

When that happens, you respond quickly. You dip your hand into the offending reservoir, grab the device and shake it vigorously, hoping against all odds that you can force all moisture out before permanent damage occurs.

You may even dunk your device into a bag of rice, hoping that online tip you read about rice pulling moisture from electronic devices is true. You may submit it mercilessly to the business end of a hairdryer until it is too hot to hold.

What’s the best thing to do when electronic devices suffer from water damage? Continue reading “Water Damaged Electronics”

Water, Water Everywhere!

DID YOU KNOW that water is the most essential element of life? That’s right. We all need water. We need it to bathe, to drink, to water plants and the grass, and even to enjoy recreationally, such as in a swimming pool.

But are there times when you may wish water was scarce? Yes, such as when some water ends up where it shouldn’t be, like on your valuable wood floor.

When that happens, you must clean it up quickly. If you don’t, permanent damage can occur. Continue reading “Water, Water Everywhere!”

Fire Prevention Safety Tips

While a water damage occurring in your home from a rain or windstorm, a broken pipe or perhaps an overflowing sink or toilet is a terrible event to experience, virtually nothing is as devastating as a fire.

And while statistics indicate a downward trend in house fires, mainly because of better, modern safety protocols, it is still a huge issue that must be addressed. For example, in 2013 there were more than 1,200,000 home fires, nearly 3,500 deaths and 16,000 injuries reported by the National Fire Protection Association.

More than half of home fires start in one of your favorite places: The kitchen. That’s right. Cooking is an everyday occurrence and it is the number one cause of fires. Usually on the stove. Other causes include candles, Christmas trees, overburdened electrical cords/outlets, appliance malfunctions and cigarettes or cigars, to name just a few.

What can you do to make things safe in your home and protect your family? Continue reading “Fire Prevention Safety Tips”

So Your Carpet Is Smelly…

smelly-carpet2 There are many reasons why a carpet can become smelly, from pet odors to heavy soiling and other causes. However, what some don’t realize is a little water intrusion can cause a big problem with the condition of their carpet, even after it seems the carpet has dried.

Water intrusions can be from many sources. If it is from a toilet (raw sewage), it’s almost always best to discard the carpet and pad and get something new. While doing that, be sure the sub-floor is also cleaned and disinfected appropriately, and sealed if necessary. If it is from an overflowing sink or a leaky pipe, the damage can usually be limited so purchasing new flooring isn’t always necessary.

But one of the biggest problems is waiting too long no matter the cause of the water damage in your home.

wet-carpetWhen you discover a wet carpet or rug, it’s time to get to work. Remove the water with extraction, and get some air movement and ventilation started on removing moisture.

However, here’s the problem. If the carpet isn’t dried really fast, like how professional water damage experts can dry carpet using their specialized tools and equipment, a persistent musty smell can develop. There’s not much a homeowner can do to fix that issue. In the winter months, when humidity is low, you may not notice the odor that much. But when summer arrives, with the higher humidity, those odors will come back with a vengeance.

Even worse, mold can begin to grow. No one wants potentially dangerous mold in their homes!

What’s the best solution? Call your water damage pros right away, before real damage sets it. They’ll be right over to save the day.

Until Help Arrives

There are many steps you can take as a responsible homeowner when flooding occurs in your home, whether from an overflowing toilet or a failed sump pump. First of all, keep it safe. Do not do anything that can cause physical harm to yourself or your family, which can mean working in areas with electricity that have water damage issues. Pick things up. When water intrudes, picking up smaller items and placing them out of harm’s way is important. For objects you value, normally smaller items, and can get to without danger to yourself, start wiping them off and getting them dry. Although your water damage pro will handle the final cleaning and restoring of valuable objects, you can do much to help the process.
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